Never Miss a Floral Request on WhatsApp

Streamline your flower business with automated WhatsApp messaging and human support.

Marc runs a bustling floral shop in Griffintown, known for its custom bouquets and wedding arrangements. On weekends, he often receives WhatsApp messages late into the night, asking about availability for last-minute orders or subscription deliveries. With the Virtual Receptionist on WhatsApp, Marc can capture these messages 24/7, automatically booking appointments or providing information on his offerings. But here’s the kicker: when a customer has a unique request or a delicate question about a funeral arrangement, the system seamlessly escalates the conversation to a human operator. This human-first approach ensures that Marc never misses an opportunity while still offering the personal touch his clients appreciate. Plus, by leveraging WhatsApp’s multimedia capabilities, he can easily share photos of his latest arrangements or send PDFs of his offerings right when it matters.