VigilessaSolution

What’s actually happening at your counter?

Vigilessa quietly connects your cameras and sales system, spotting issues you might miss. Get instant WhatsApp alerts with video and receipts, so you can focus on your guests, not the till.

Works with your camerasWhatsApp alerts & reportsFor bars, cafés, shopsGDPR-first design
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A business owner smiling at a counter, checking their phone for a Vigilessa alert.REC · CAM 02

See What Matters: Vigilessa in Action

Vigilessa transforms your existing cameras into smart, attentive helpers. Here are three ways it gives you peace of mind:

Screenshot of a café counter camera showing a tray with an extra pastry, alongside the digital receipt.

Tray Check: Items Not on Receipt

If a customer receives something that wasn’t paid for, Vigilessa spots it. You get a WhatsApp alert with the video and the receipt, so you can respond quickly or simply know the truth.

  • Detects missing items on receipts
  • Links video to the sale
Screenshot from a camera focused on the register, drawer open with no sale shown on the screen.

Cash Drawer & Voided Receipts

When the cash drawer opens without a recorded sale, or a receipt is voided after payment, Vigilessa notifies you. No more guessing why the drawer opened, even if you’re away.

  • Flags unscheduled cash drawer opens
  • Highlights voids after payment
Screenshot of a bar camera, bartender pouring a pint, with the POS screen visible and no sale showing.

Drinks & Portions: Serving Size Alerts

If a drink is poured without a receipt, or portions are bigger than they should be, Vigilessa catches it. You’ll see what happened and which register, shift or location was involved.

  • Finds unrecorded pours
  • Spots oversized servings

Who Vigilessa is For

Vigilessa is designed for busy businesses where owners can’t be everywhere at once. Here’s how it fits real situations:

Photo of a fast food café, trays lined up at the counter with staff moving quickly.

Fast Food & Cafés

Running a counter with high staff turnover? Vigilessa helps you spot missed items, wrong portions, or suspicious drawer opens-instantly, even if you’re serving or stocking.

Photo of a bar with a bartender pouring a drink, customer waiting, and a fuel station shop in the background.

Bars & Fuel Stations

Late hours, frequent shifts, and complex stock? Vigilessa connects the dots between drinks poured and receipts printed, sending you alerts when something’s off.

Photo of a retail checkout area with staff scanning items and customers queuing.

Retail & Pharmacy

Whether it’s a pharmacy with many staff or a shop with multiple tills, Vigilessa lets you review what really happened when a transaction looks odd.

Fair, Open, and GDPR-First

Vigilessa is built for fairness and privacy. Here’s how it keeps things transparent:

Photo of a manager and staff at a counter, discussing privacy and workplace policies together.

Monitoring Employees the Right Way

Everyone is informed about what Vigilessa does, and why. It supports GDPR by helping you assess the impact, set rules for data retention, and encourage staff to follow best practices. Always check your national requirements with your advisor.

How Vigilessa Works: Simple Steps

Getting started is straightforward, with no new cameras usually needed. Here’s the Vigilessa journey:

Warm photo of an owner and team watching their own footage on a laptop together.
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1. Try with Your Own Footage

Start with a no-obligation demo, using your actual camera recordings. See how Vigilessa would flag real-world situations before deciding.

Photo of a technician connecting cables at a register, owner looking on, relaxed.
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2. Connect Cameras and POS

Vigilessa links your existing cameras to your point of sale system. No need for new equipment in most cases-just a simple setup, handled by experts.

Photo of an owner enjoying coffee with family, checking a Vigilessa alert on their phone.
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3. Get WhatsApp Alerts and Reports

Receive video clips and receipts for flagged events on WhatsApp. Get reports by shift, register, or location. Iris, the AI assistant, can answer questions by WhatsApp or phone, whenever you need.

Frequently Asked Questions

Do I need to buy new cameras?
Usually not. Vigilessa works with the cameras you already have in your business.
How will I get alerts?
Vigilessa sends alerts on WhatsApp, including the video clip and the corresponding receipt.
What situations does Vigilessa detect?
It links camera footage with POS data to spot missing items on receipts, voids after payment, cash drawer opens without sales, drinks poured without receipts, and oversized portions.
Can I talk to someone if I have questions?
Yes. Iris, the AI assistant, answers questions on WhatsApp or by phone.
Is this GDPR-compliant?
Vigilessa is designed to support GDPR: it informs employees, helps with impact assessment and retention rules. Please check national requirements with your advisor.
A relaxed café owner greeting a customer, hands free, phone in pocket.
Vigilessa

Ready to See Vigilessa Work in Your Business?

Life at the counter is busy enough. Let Vigilessa help you see what matters, so you can spend more time with the people who matter.

Book your Vigilessa demo