Property management

Manage More Rentals Without Extra Calls

AI receptionist designed for short-term rental and property management businesses: responds to guests and owners by phone or message, logs maintenance issues, shares property info and keeps all conversations organised by unit.

Try Demo Contact Sales

24/7

Support for owners and guests

Every unit

Centralised knowledge for all properties

45+

Supported languages

Phone, chat, OTA

Multiple communication channels

Common Challenges

Guests from many different units call the same office line at any time of day.

Maintenance issues can get missed between calls, texts and platform chats.

Owners call for updates while your staff are busy with turnovers.

Adding night staff as your portfolio grows reduces profits.

What Virtual Receptionist Does for You

Unit-aware answers

Understands each property's entry info, rules and features, and replies for the correct unit.

Maintenance intake

Captures unit details, the issue and photos, then sends the request to your team.

Owner updates

Handles common owner questions and forwards the rest to the right manager.

Every channel

Handles phone, website chat, WhatsApp and Airbnb, Booking.com and Expedia messages through Ospitessa.

Questions AI Handles

"Which unit did I book and how do I access it?"

"Who do I contact if something goes wrong during my stay?"

"How can I add my property to your listings?"

"When will I get my owner statement?"

Full Capabilities

Identify which unit and booking the guest has

Record maintenance and cleaning requests

Send guests access codes and check-in details

Answer owner questions about reservations

Screen new owner leads

Assist with lost keys and lockouts

Escalate emergencies to the on-call manager

Respond to guest messages from OTAs

Your Phone Is Never Unattended

Evenings, weekends and holidays included. Listen to the demo - free, no account.

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