Motels
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Motels

Never Miss a Late-Night Guest Again

Virtual Receptionist for motels and roadside inns answers calls any time of day or night, provides room rates and policy details, assists with late arrivals and directions, and forwards walk-in and group booking requests to your front desk.

24/7
Phone support
Late arrivals
Managed
45+
Languages supported
Phone, chat, OTA
All channels

Common Challenges

Late-night drivers call to check if you still have rooms.

One person is responsible for the front desk, cleaning, and repairs.

You get constant questions about pets, truck parking, and check-in times.

If you miss a call, guests might just move on to the next place.

What Virtual Receptionist Does for You

Always available

Answers every call so drivers never reach voicemail.

Clear policies

Consistently explains pet rules, parking, deposits, and check-in times.

Arrival info sent

Texts guests directions and late check-in instructions.

More time for guests

Takes care of routine phone calls so you can focus on guests at the desk.

Questions AI Handles

"Are there rooms available tonight?"
"Can I park a truck or trailer?"
"Do you accept pets, and is there an extra charge?"
"What are your check-in hours, and can I arrive late at night?"

Full Capabilities

Respond to calls about room availability
Quote room options and policies
Explain parking for trucks and trailers
Give instructions for late check-in
Answer questions about pet policies
Send directions from the highway
Reply to messages from Booking.com and Expedia
Forward group and extended stay inquiries to staff

Your Phone Is Never Unattended

Evenings, weekends and holidays included. Listen to the demo - free, no account.

ospitessaHotel PMS · free included

PMS for motels, included free

Keep all your rooms on one calendar, sync with Booking.com and Expedia, manage late arrivals, handle invoicing and let the AI answer calls and messages any time of day.

Ospitessa Start comes free with our mid and top-tier plans, or you can get it separately as Hotel Guest Messaging.

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