Vacation rentals
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Vacation rentals

Every Guest Gets a Reply, Every Night Gets Booked

AI receptionist for vacation rentals and Airbnb hosts: responds to guest calls and messages in their own language, sends check-in info, manages early arrivals and late departures, and keeps your response times fast across all platforms.

24/7
Guest responses
Minutes
Average reply time
45+
Languages supported
Phone, chat, OTA
Available channels

Tantangan Umum

Guests send late-night questions about door codes and parking while you are asleep.

You get the same Wi-Fi, check-in, and towel questions over and over every week.

Slow replies on Airbnb and Booking.com lower your ranking and response score.

New guest calls go to voicemail while you are busy turning over the property.

Apa yang Resepsionis Virtual Lakukan untuk Anda

Instant guest replies

Handles calls and messages in the guest’s language, sharing your house rules, check-in process, and local recommendations.

Boosted response rate

Replies quickly on Airbnb, Booking.com, and Expedia via Ospitessa, so guests never have to wait.

Seamless handover

Issues like damages, refunds, and complaints are sent straight to you with the entire chat history.

Increase direct bookings

Answers questions about availability and directs guests to book on your own site.

Pertanyaan yang Ditangani AI

"What should I do if I arrive late to the apartment?"
"Is parking available, and where can I find it?"
"Is early check-in or late check-out possible?"
"Can I bring pets to the property?"

Kemampuan Lengkap

Send instructions for check-in and door codes
Reply to Wi-Fi, parking, and pet policy questions
Manage requests for early check-in or late check-out
Respond to Airbnb and Booking.com messages
Share local recommendations and house guidelines
Handle new booking enquiries
Report maintenance problems to the host
Confirm cleaning and turnover schedules

Setiap panggilan selalu ditangani

Termasuk malam hari, akhir pekan, dan hari libur. Dengarkan demo gratis, tanpa perlu akun.

ospitessaHotel PMS · free with your plan

Holiday rental PMS, free with your plan

Ospitessa puts every unit on one calendar, keeps Airbnb, Booking.com and Expedia synced, sends check-in info and replies to guests in their language.

Ospitessa Start comes at no extra cost with our mid and top-tier plans, or you can get it separately as Hotel Guest Messaging.

Virtual Receptionist for Vacation Rentals & Airbnb Hosts | Virtual Receptionist