Property management
← Semua Industri
Property management

Manage More Units, Fewer Calls

AI receptionist designed for short-term rental and property management businesses. Handles owner and guest inquiries by phone and message, tracks maintenance tasks, shares unit-specific info, and keeps conversations sorted by property.

24/7
Support for owners and guests
Every unit
Centralised property knowledge base
45+
Supported languages
Phone, chat, OTA
Multiple channels

Tantangan Umum

Guests from many properties call the same office number at all times of day.

Maintenance issues get missed between phone calls, texts and platform messages.

Owners ring for updates while your team is busy with turnovers.

Adding night staff as you grow cuts into your profits.

Apa yang Resepsionis Virtual Lakukan untuk Anda

Unit-aware answers

Understands each property's access, rules and amenities, and replies with accurate info for that unit.

Maintenance intake

Captures the unit, problem and photos, then directs the request to your team.

Owner updates

Handles common owner questions and forwards the rest to the right manager.

Every channel

Covers phone, website chat, WhatsApp, plus Airbnb, Booking.com and Expedia through Ospitessa.

Pertanyaan yang Ditangani AI

"Which unit am I booked in and how do I access it?"
"Who do I contact if something needs fixing during my stay?"
"How can I list my property with your team?"
"When will my owner statement be sent?"

Kemampuan Lengkap

Match guests to their unit and booking
Record maintenance and cleaning issues
Send access and check-in info
Respond to owner queries about bookings
Screen new owners interested in listing
Assist with lost keys or lockouts
Escalate emergencies to the right manager
Answer OTA guest messages

Setiap panggilan selalu ditangani

Termasuk malam hari, akhir pekan, dan hari libur. Dengarkan demo gratis, tanpa perlu akun.

ospitessaHotel PMS · free with your plan

One PMS for all your managed units, free with your plan

Ospitessa brings all your owners’ properties onto a single calendar, with channel management, invoicing, housekeeping tasks and an AI to answer guests on every platform.

Ospitessa Start comes at no extra cost with our mid and top-tier plans, or you can get it separately as Hotel Guest Messaging.

Virtual Receptionist for Short-Term Property Management | Virtual Receptionist