OspitessaRecommended hotel PMS

Ospitessa, the hotel PMS we recommend

If you run a hotel, guesthouse or apartments and are still choosing a property management system, Ospitessa is the one we point you to. It covers the whole front office in one place, and the AI receptionist is already part of it.

Please note: this is a recommendation, not an integration. Virtual Receptionist does not connect to Ospitessa and does not read its availability. If you choose Ospitessa, you get its own AI receptionist built in, so you do not need a separate one for the hotel.

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What a hotel gets with Ospitessa

One system for reservations, channels, billing and daily operations.

Booking calendar and front desk

See every room on one calendar, check guests in and out, move stays and manage rates and availability for any period.

Channel manager

Rates and availability stay in sync with Booking.com, Airbnb and Expedia, so a room sold on one channel closes on the others.

Booking engine and hotel website

Take direct bookings on your own website, with online payment and no commission to an intermediary.

Invoicing and payments

Issue invoices from the guest folio and take online payments, with exports for your accountant.

Housekeeping and maintenance

Room status, cleaning tasks and maintenance requests for the team, updated as guests arrive and leave.

Restaurant and extras

Restaurant point of sale, QR menu and room service, with charges posted to the guest's room.

The AI receptionist is already inside

Ospitessa includes an AI receptionist that answers calls, WhatsApp and website chat 24/7, in the guest's language. It quotes prices from the Ospitessa calendar and takes booking requests, so the front desk is covered at night and at busy times.

Who Ospitessa is for

Independent properties that want one modern system instead of several separate tools.

  • Independent and boutique hotels
  • Guesthouses and family-run pensions
  • Bed and breakfasts
  • Serviced apartments and aparthotels
  • Resorts and holiday complexes

Why we recommend it

Hotels often ask us which PMS to use. Ospitessa comes from the same team as Virtual Receptionist and was built for hotels from the start: reservations, channels, billing and guest messaging work together instead of being stitched from separate products.

You can see all features, the countries it supports and the 17 languages it works in on ospitessa.com.

Questions about Ospitessa

Is Ospitessa an integration of Virtual Receptionist?+
No. Ospitessa is the hotel PMS we recommend. The two products are not connected, and Virtual Receptionist does not read Ospitessa availability or bookings.
Do I need Virtual Receptionist if I use Ospitessa?+
Not for the hotel. Ospitessa already includes an AI receptionist for calls, WhatsApp and chat. Virtual Receptionist remains a good fit for other businesses, such as clinics, salons or offices.
Which booking channels does Ospitessa work with?+
Its channel manager keeps rates and availability in sync with Booking.com, Airbnb and Expedia, and the booking engine takes direct bookings on your own website.
Which countries and languages does it support?+
Ospitessa works in 17 languages and covers countries across Europe and Latin America, with local requirements described country by country on its website.
How much does Ospitessa cost?+
Prices are on request and depend on the size of the property. The Ospitessa team sends an offer after a short demo.

See Ospitessa on a demo hotel

Book a short demo and see the calendar, the channel manager and the AI receptionist working together.

Request an Ospitessa demo